Course curriculum

  • 1

    Welcome to EPIC

    • Introduction to EPIC

    • Navigating the Orientation, Onboarding and Training Process

    • Our Story

    • An EPIC Check-In
  • 2

    Working at a Nonprofit

    • Nonprofit 101

    • An EPIC Check-In
  • 3

    EPIC Foundation

    • The EPIC Philosophy

    • Five Protective Factors

    • Strengths Based Approach

    • Trauma Informed Care

    • An EPIC Check-In
  • 4

    What we do and where we do it

    • Four Key Departments

    • Parenting

    • Family Engagement

    • Youth Services

    • Professional Development

    • Program descriptions

    • Our Locations

    • An EPIC Check In
  • 5

    Who Are We?

    • Culture

    • An EPIC Check-In
  • 6

    What is the CMC and how are they connected?

    • Care Management Coalition of WNY, Inc.

    • CMC - Building Information

    • CMC - Building Operations

    • CMC - Partner Agencies

    • An EPIC Check-In
  • 7

    Development and Fundraising

    • Development
  • 8

    Understanding Your Role

    • Key Competencies for Success
  • 9

    Building Relationships

    • Engaging with Families and Communities
  • 10

    Ongoing Development

    • Feedback and Improvement
  • 11

    Making an Impact

    • Success Stories and Case Studies